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Privacy Policy

1. Introduction and Scope

Welcome to the Privacy Policy of DUBCOM AUTOMAÇÃO.

At DUBCOM AUTOMAÇÃO, we value your privacy and the protection of your personal data. This policy aims to inform you clearly and transparently about how we collect, use, store, share, and protect the personal data you provide to us or that we collect when you interact with us, whether through our website, in direct communications, during negotiation processes, in the performance of service agreements (such as custom software development and marketing automation), or in any other form of interaction.

We are committed to complying with applicable data protection laws, including the General Data Protection Law (LGPD) in Brazil and the General Data Protection Regulation (GDPR) in the European Union, ensuring that your data is processed with security, confidentiality, and in accordance with legal principles.

2. Personal Data Collected Directly

DUBCOM AUTOMAÇÃO collects personal data that is essential for the operation of our business and the provision of our services, including:

  • Identification and Contact Data: Full name, email address, telephone number, job title, company name, business address.
  • Relationship and Contractual Data: Information related to requested proposals, details of service agreements (software development, automation), payment information, history of communications and interactions with us.
  • Website Navigation and Usage Data: IP address, browser type, pages visited, time spent on the site collected through cookies.
  • Public Data: Information available in public registries for prospecting and validation of business information purposes.

3. Purposes for the Use of Personal Data

The personal data we collect is used for specific and legitimate purposes, including:

  • Provision and Management of Our Services (negotiation and execution of contracts).
  • Communication and Relationship Management.
  • Marketing and Sales (sending relevant updates and offers).
  • Compliance with Legal and Regulatory Obligations.
  • Continuous Improvement of our services and user experience.

4. Our Role as Data Processor

When providing software development and automation services, DUBCOM AUTOMAÇÃO may process personal data on behalf of its clients. In these cases, we act as a Data Processor, while our clients are the Data Controllers.

5. Data Security

DUBCOM AUTOMAÇÃO is committed to protecting the personal data it collects and processes by implementing appropriate technical and organizational security measures to prevent unauthorized access, loss, or destruction.

6. Data Subject Rights

You have the right to:

  • Access your personal data.
  • Request rectification of incomplete or inaccurate data.
  • Request erasure of unnecessary data.
  • Data portability.
  • Withdrawal of consent.

To exercise your rights, please contact us at: contato@dubcom.com.br

7. Changes to the Privacy Policy

DUBCOM AUTOMAÇÃO may update this Privacy Policy periodically. The most recent version will always be available on our website.