Operational efficiency since 2006

Your operation loses margin in manual processes nobody measures.

Dubcom integrates ERP, data and AI to reduce operating cost — without replacing the system that already works.

Diagnosis before code: first we measure the bottleneck, then we automate what pays back.

Request a diagnosis See the case studies

Team reviewing operational indicators in an office

Where margin disappears

Four bottlenecks that show up in almost every mid-size and large operation. Recognize any of them?

Manual work that eats margin

Repetitive tasks, shadow spreadsheets and retyping hide cost inside the operation — and nobody adds that cost up at month end.

Cost per task mapped
Hours recovered per area
Fewer typing errors

Systems that do not talk

ERP, CRM, spreadsheets and service in separate places. Every report becomes a manual extraction and every reconciliation, rework.

Integration without replacing the ERP
Single source of data
No more manual reconciliation

Service that does not scale

Demand grows and the team does not. The queue grows, response time rises and the lead cools before the first qualified contact.

Automated triage
AI on WhatsApp and other channels
Handover to a human

Decisions without indicators

The month closes in the dark and the indicator arrives too late to correct course. Without numbers per cost center, you are left with intuition.

Near real-time indicators
Automated consolidation
Cost center view

How we step in

Four fronts that combine according to the bottleneck. None of them requires replacing the core system.

System integration dashboard shown on a laptop

ERP and legacy integration

We connect what already exists — ERP, CRM, banking, spreadsheets and legacy systems — with no platform migration and no downtime.

Integration layer
Data synchronization
No ERP replacement

Team following an operational process on computers

Automation of critical processes

Service orders, reconciliation, approvals and field collection with traceability per step and per cost center.

End-to-end flow
Audit trail
Field operation

Professional serving customers with the help of a digital assistant

AI applied to service and operations

Triage, qualification and response with AI over the company’s real data — not a generic chatbot disconnected from the business.

WhatsApp and other channels
Lead qualification
Handover to a human

Operational indicator dashboard on a laptop

Data and indicators for decisions

Consolidated indicators per area and per cost center, so decisions rest on numbers instead of perception.

Automated consolidation
Cost center
Recurring reporting

Who stands behind the delivery

Dubcom has been operating since 2006 and has delivered integration, automation and custom software in healthcare, mining, retail, construction, financial markets and entertainment — inside and outside Brazil.

LinkIO, our own product, is a complete ERP for laboratory management. It came from the same method we apply with clients: understand the operation, measure the bottleneck and only then write code.

N8N Creator profile

50+

Clients

100+

Projects

Years in business